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This module is designed to provide Clerks, Council Officers and Councillors with an introduction to emotional intelligence and personal resilience, which is sometimes abbreviated to EI&R.

Emotional intelligence and personal resilience combined can help us manage difficult and stressful situations, many of which we may face in our roles in our different local councils.

In this module we are going to explore what we mean by emotional intelligence and how to strengthen it in ourselves. We’re going to explore what we mean by personal resilience and we will consider what personal strategies and actions we can put in place to continually top up our resilience over time.

We will also share with you external resources, ideas and suggestions for developing your understanding further and to support you in your role.

The course takes 60 minutes and will cost £16.

Learning Objectives – by the end of this module you’ll be able to answer these questions:

  • Explain what we mean by emotional intelligence and resilience (EI&R) and better understand where our behaviours stem from.
  • Explore what EI&R means in terms of our own roles within local councils.
  • Consider different responses to a range of scenarios
  • Introduce strategies to manage and respond effectively to stressful encounters at our local councils.
  • Develop a personal action plan for increasing skills in this area.

TO BOOK

Contact Ian Nockolds on 01380 732808 or at inockolds@communityfirst.org.uk to sign up to this course

An Introduction To Emotional Intelligence And Resilience